Insurance Support That Scales
Faster policy assistance, smarter claims handling, and accuracy-driven customer operations built for growing insurance brands.
What We Do
Skylure delivers Policy Support & Customer Operations to help insurance brands manage customer enquiries, claims, renewals, escalations, compliance, and backend execution with accuracy-driven workflows. We support coverage explanation, priority-based ticket routing, secure customer data structuring, audit-ready documentation, and AI-assisted support monitoring. Our solutions reduce missed queries, improve claim TAT, close internal tickets faster, strengthen retention, and scale insurance operations confidently with smarter customer-first execution.
Our Insurance Policy Support & Customer Assistance
Policy Support & Customer Assistance
- Policy enquiry handling
- Coverage explanation support
- Policy update tracking
- Claim query assistance
- Renewal follow-ups
- Customer record accuracy
- Fewer missed enquiries
- Improved policy experience
Claims & Ticket Resolution
- Claim ticket logging
- Priority-based claim routing
- Internal coordination
- Claim status tracking
- Faster TAT for claims
- Backlog reduction
- Clear customer updates
- Higher claim satisfaction
Customer Data & Escalation
- Customer data structuring
- Escalation logging
- Sensitive case routing
- Complaint monitoring
- Duplicate record filtering
- Accurate stakeholder handover
- Faster escalation closure
- Better retention support
Compliance & Documentation
- Regulatory document review
- Policy compliance tracking
- Audit-ready records
- Encrypted doc handling
- Timeline monitoring
- Internal compliance tickets
- Fewer documentation gaps
- Penalty-free execution
Support Analytics & Retention Insights
- Claim trend analysis
- Customer sentiment mapping
- CSAT & feedback logs
- Support KPI tracking
- Visibility on repeat issues
- Retention insight reports
- Actionable intelligence
- Smarter support planning
Who We Work For
Driving success across diverse industries, Skylure serves a wide range
of clients with tailored, tech-driven solutions.

Construction

Real Estate

Logistics

Hospitality

Healthcare

Telecom

Insurance

Non-profit

Manufacturing

Legal

Banking

Retail

Education

Technology

Automative
